Shipping policy

Thank you for shopping with Gotsomething. We aim to provide a smooth and reliable delivery experience for all orders placed through our website.

Order Processing

Orders are typically processed within 24 hours after confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Once your order has been processed and shipped, you may receive an order confirmation or shipping update.

Delivery Timeline

Estimated delivery time is generally between 3–4 business days depending on your location and courier availability.

Delivery timelines are estimates only and may vary due to:

location accessibility,
courier partner delays,
weather conditions,
public holidays, or
unforeseen logistical issues.

Shipping Availability

We currently ship across eligible locations within India.

Delivery availability may vary depending on the serviceability of your area.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

From time to time, we may offer free shipping promotions on selected orders or products.

Order Tracking

If tracking information is available, customers may receive shipment updates after the order has been dispatched.

Incorrect Address Information

Customers are responsible for providing accurate shipping details during checkout.

We may not be responsible for delivery issues, delays, or losses caused by incorrect or incomplete address information provided by the customer.

Failed Delivery Attempts

If a delivery attempt fails due to customer unavailability, incorrect address details, or refusal to accept the order, re-delivery may depend on courier policies and service availability.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our support team within 48 hours of delivery with relevant photos or details for assistance.